A-1 Plumbing

We recently sold our home in Saint Augustine and the buyer requested repairs as a result of the inspection. We were dreading scheduling the repairs because we assumed they would need to be handled by different trades/companies (electric, plumbing, hvac, etc.). We were pleasantly surprised when we called A-1 to learn that they could handle all of the repairs and in a timely manner. Everyone we worked with, from the office staff to Bill Hand who completed the work, were friendly, knowledgeable, and supportive. This level of customer service is rare in today's world!

I had Bill as our technician and he was fantastic about fixing our pool/spa heater. It is not something that A1 advertises, but it shows the versatility of this company's capabilities. They also follow up with a Happy Check to make sure everyone is satisfied.

Bill Hand was amazing, professional and very knowledgeable. We hired A1 Plumbing to hook up the natural gas for a whole home generator for one of our customers and bill did a wonderful job. I would recommend A1 Pluming to everyone! Thank you A1 Plumbing!!

Bill was very polite. He listened to my problem and got right to work. He worked quickly and I had hot water in no time. I will call them again.

I was very disappointed in their pricing. They came out to my house, diagnosed my pool heater, and gave me a quote. In that quote they want to charge me another trip charge plus parts and labor. I guess the days are gone that the companies take the initial diagnostic fee out of the repair if you have them do the work! Not only that, they add an additional trip fee! Seemed too much like price gouging, so I went elsewhere!