David Gray

What a great experience with David Gray Services! From the technology to sales, from Staff office communications to Texting and even sending a photo of who was coming out to my home for Installation of both inside and outside HVAC Systems. Nico and John arrived on time and worked the entire day with efficiency and professionalism. They are both friendly, knowledgeable and patient. Nico really took the time to answer the ton of questions I had learning the upgraded systems. He is so kind and I thank him for his patience. Both installers respected my property and me and cleaned up when the work was done. I appreciated Charlie in the beginning when he made several calls into the office to confirm options to move forward. I appreciated Melissa, who answered my questions regarding the Club Membership therein and what that entailed moving forward. Thank you to Tom, who was generous to explain the differences regarding Variable systems to my husband. I look forward to lower utility bills with the better models! Good job to everyone on the Team and I will recommend you to everyone I know. Kudos on all departments from Sales - Service - Installation - Administration

These people are not Fessionals. They are Professionals! I was visited today by Adam to do a hot water heater flush. The woman who I first spoke to, I don't know her name, was very polite and informing. She also told me only David Gray vehicles are used so don't be taken by anybody else. This is very calming news in a world where A.I. can help criminals in ways I can think of. She told me Adam would be my tech and he'll be here today. Adam shows up on time and gentlemanly. He was a terrific blend of informative, kind, and professional. He told me what he was doing, what he hoped will be and what he can do if things go awry. He had all the tools and moved with certainty. I feel safe that he'd take good care of my hot water heater. The man was fast and he assured me my water heater was cared for - based on how smooth things went. I asked him if I could take a picture of him working. I wanted to shine light on him doing a great job. He also answered my questions about if they sell hot water heaters in case I need to get a new one in the future. He laid out what they can do, that they'll take the old one out and bring in the new one. Everything. I'm very pleased with my experience.

I recently had the pleasure of meeting with the HVAC Technicians from David Gray Heating and Air Conditioning as part of my Comfort Club membership. They performed a thorough diagnostic on my A/C unit, and I was very impressed with their professionalism and attention to detail. The technicians explained everything clearly and made sure my system was running efficiently. I appreciate their dedication to quality service and would highly recommend David Gray Heating and Air Conditioning to anyone in need of HVAC services!

I had a very positive experience using HVAC technician Quenton Martel from David Gray. He was professional, easy going, provided great education about what he was doing and what his recommendations were, and was a really nice technician to work with. I highly recommend both this company and this technician when needed. Great job, thank you!

Called David Gray for an electrical issue as my Pep-Tank wasn’t functioning. FGUA came out first to determine it was a problem with power to the control panel. A rusted wire at the breaker was the issue. The tech (Adam) was great and fixed the problem. Here’s the bad news: Their price to fix the problem was north of $1,500. I was a bit shocked as I was told that their labor rate was $400/hr. And that he needed to drive to the supply house to get the replacement part during which time the $400/hr rate would also apply. With the urgency of the sewer backing up in the house, I made the mistake of approving the quote as he left for the supply house. In the meantime, I did some research and learned that the average labor rate for a licensed electrician in Florida is $75/hr. Turns out that David Gray, once a family owned business, was recently bought out by a larger firm which then increased the rates/prices - Lesson Learned!! Hope that sharing this experience prevents others from getting hosed like me! It was a simple repair that any licensed electrician could have done for a small fraction of the $1,500+ that I paid. Next day follow up: Received detailed invoice (photo attached)….they charged $223.88 for a 30amp breaker switch- almost a 1000% mark-up for this $30 part! How does a company like this stay in business?