Waychoff's Air Conditioning

Requested maintenance to resolve an issue where our AC was no longer blowing cool air. Christian Sharp was the technician they sent out who explained with clear detail what was going wrong with the unit. We ultimately decided we were better off getting a new unit all together. We immediately scheduled an appointment with services. Tony Kurtis was the service representative that came who laid out all our options with vast amounts of information. We planned on getting more quotes from different companies, but Tony's presentation with different pricing options allowed us to make a firm and easy decision to book with them. We scheduled a next day appointment. The install team, Eddwing Duran, Jared Tittle, and Derrick Mckenzie were professional, efficient, and answered any and all questions we had. Even to the point where during the walk through of what and how the install was going to take place they didn't state a task Tony had mentioned during the service appointment. When I brought it to there attention without hesitation they went ahead and added it to the overall installation. I am impressed with the how everything turned out, the way Christian took time out to explain what was wrong and what it would take to fix it, how comfortable and easy it was to talk to Tony about all our different options, and of course how the installation team Eddwing, Jared, and Derrick left with no mess and a finished AC unit installation where anyone can tell that no shortcuts were taken.

Received updates on the techs arrival time through out the day.Tech arrived in the expected time frame and introduced him. Took great care of our property and explained every step that was taken to diagnose our issue and explained the steps taken to repair our system. Did not try to up sell anything on any service and took the time check all our filter and advise on what needed to be replaced. I was very satisfied with every aspect of our experience.

The technician, Jomar Melendez, inspected, tuned, and cleaned two heat pumps, and he did an outstanding job—far exceeding my expectations. Scheduling the appointment was easy, and the communication throughout was excellent. I would be happy to recommend their services.

Just had our new Daikin Fit system installed by Eddwing & Derrick & could not have asked for a better install crew! They were professional, diligent & knowledgeable about the system. They were on time & left their work area better than they had found it. Top notch service all around! Special thanks to Holly for assisting in getting the correct system to get our house cool again!

Very satisfied with services. Great technician, very knowledgeable, genuinely concerned we were happy with service. Took time to explain everything. . Front office is excellent and makes sure everything is to your satisfaction, very prompt same day service. Highly recommend!!